Designer Splashbacks office will be closed for the Christmas break from the 22nd of December 2018 and we will be back on the 2nd of January 2019. We will still be taking orders online and dispatch will begin immediately once we return. We would like to thank you for your continued support and look forward to working with you in 2019.

40% OFF! Enter the coupon DESIGNER40 at Checkout Limted Time Only

FAQ

How can I customise my Designer Splashback?

You can do it right here on our website. We have specially designed a way for you to fully customise every aspect of your designer splashback, all from the comfort of your computer or phone. Simply choose between our custom colour, mirrored or printed splashbacks and then use the sizing and cut out tools to match your required splashback size. Finally, choose from over 4,000 beautiful colours and your designer splashback is ready to order. It really is that easy.

What are your Designer Splashbacks made from?

All of our splashbacks are constructed with extremely durable 6mm low iron tempered glass, which is 8 times stronger than standard glass. This surface is extremely stain resistant and is perfect for heavy kitchen usage.

How do I clean and maintain my Designer Splashback?

Our splashbacks are made from stain resistant glass and are extremely easy to clean with any household surface cleaner. Also, glass whiteboards wont need to be re-grouted.

What are the size restrictions of my custom Designer Splashback?

You can order your custom splashback in any size up to 3600mm wide and 1500mm high.

Are their restrictions on what I can print on my Designer Splashback?

No, there are no restrictions on what you can print on your splashback! We recommend an image of 15mb in size to avoid pixilation.

How can I pay for my order?

We accept online payments via Paypal for security reasons. Don’t stress if you don’t have a Paypal account because you can still use your credit card without the need to sign up for an Account. Just follow the simple prompts through our online checkout. We also accept direct deposit and credit card over the phone. We’re pretty flexible here so just let us know if there is something else you require.

How much does shipping cost for my designer splashback?

All of our designer splashbacks come with free shipping Australia wide.

How long will it take to deliver my Designer Splashback?

The standard time it takes to manufacture your splashback is 2 weeks from the time of the order. Delivery will then depend on the delivery destination.

How will my Designer Splashback be delivered?

Your custom splashback will be delivered via a crated pallet, carefully covered to ensure no scratches or cracks. Please be advised that we only deliver to the ground floor of a building and assistance may be required in unloading your custom splashback from our courier van. Transit insurance is not included unless selected in the checkout section.

What if my Designer Splashback arrives incomplete or damaged?

Full delivery insurance can be purchased for a single cost of $150. This covers any accidental damage caused during the shipping process of your Designer Splashback.

How do I install my Designer Splashback?

Our comprehensive installation guide can be found on our installation page.

How long are Designer Splashbacks under warranty?

All of our splashbacks come standard with a 1 year warranty. For a single payment of $150 you can extend the warranty on your designer splashback to 25 years.

Do you offer a returns policy?

Due to each splashback being custom made, all sales are final and we don't offer refunds.

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